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NEWBERRY ‒ The City of Newberry has temporarily suspended disconnections for electric and water utility usage for customers with balances less than $500.

These relief measures are part of a broader plan to help address high utility bills due to increased fuel costs and higher consumption to combat extreme summer heat. This extended grace period will continue through Sept. 30, 2022. Costs are rising in many areas – rent, gas, groceries – for consumers throughout the United States. And utility bills typically peak in the months of July and August in North Central Florida.

Newberry is encouraging customers to do their best to stay current with their bills, as payments will be deferred, not waived. The grace period will apply to any customer – residential or business – who needs more time to pay their bill. Residents needing utility bill assistance or payment arrangements should contact Newberry’s customer service team at 352-472-2161, Ext. 1 or by email at Service@NewberryFL.gov.

“We understand the impact that these extremely high natural gas prices have had on energy costs for our residents. These increased fuel costs, coupled with high temperatures, have made this summer's utility bills extremely tough for our community,” said Assistant City Manager and CFO Dallas Lee. “We're a publicly-owned utility that exists to serve our residents. We're hopeful that these measures will alleviate some of the stress our residents are feeling.”

Customers are asked to be conscious of their electricity use at this time and take steps to try to reduce usage, if possible. Using the new tools available in the City’s online AMI dashboard can help customers understand their usage and curb their consumption. Newberry also offers free in-home energy audits, and customers can request one online or by calling 352-472-2161, Ext. 1, or use the City’s online energy auditing tool at www.MyEnergyPlanner.com to get ideas and information about lowering their bills.

“With rising energy costs across the nation, and understanding that citizens are having to make difficult choices, we felt that it was a small gesture to remove their worries of being cut off from water or power in the middle of the summer,” said Mayor Jordan Marlowe. “We know that many families have to make choices between food, health care and utilities, and we stand with our residents in these hard times, as partners. Together, we will get through this,” he said.

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Email cwalker@

alachuatoday.com

NEWBERRY ‒ The City of Newberry has temporarily suspended disconnections for electric and water utility usage for customers with balances less than $500.

These relief measures are part of a broader plan to help address high utility bills due to increased fuel costs and higher consumption to combat extreme summer heat. This extended grace period will continue through Sept. 30, 2022. Costs are rising in many areas – rent, gas, groceries – for consumers throughout the United States. And utility bills typically peak in the months of July and August in North Central Florida.

Newberry is encouraging customers to do their best to stay current with their bills, as payments will be deferred, not waived. The grace period will apply to any customer – residential or business – who needs more time to pay their bill. Residents needing utility bill assistance or payment arrangements should contact Newberry’s customer service team at 352-472-2161, Ext. 1 or by email at This email address is being protected from spambots. You need JavaScript enabled to view it..

“We understand the impact that these extremely high natural gas prices have had on energy costs for our residents. These increased fuel costs, coupled with high temperatures, have made this summer's utility bills extremely tough for our community,” said Assistant City Manager and CFO Dallas Lee. “We're a publicly-owned utility that exists to serve our residents. We're hopeful that these measures will alleviate some of the stress our residents are feeling.”

Customers are asked to be conscious of their electricity use at this time and take steps to try to reduce usage, if possible. Using the new tools available in the City’s online AMI dashboard can help customers understand their usage and curb their consumption. Newberry also offers free in-home energy audits, and customers can request one online or by calling 352-472-2161, Ext. 1, or use the City’s online energy auditing tool at www.MyEnergyPlanner.com to get ideas and information about lowering their bills.

“With rising energy costs across the nation, and understanding that citizens are having to make difficult choices, we felt that it was a small gesture to remove their worries of being cut off from water or power in the middle of the summer,” said Mayor Jordan Marlowe. “We know that many families have to make choices between food, health care and utilities, and we stand with our residents in these hard times, as partners. Together, we will get through this,” he said.

#     #     #

Email cwalker@

alachuatoday.com